Yves Carcelle: “Productivity is a word that I hate. I want to improve the experience of the customer entering the store — that is what is important to me. I’m not interested in the financial figures. I prefer to look at customers’ happiness.” [WWD]
Yves Carcelle: “Productivity is a word that I hate. I want to improve the experience of the customer entering the store — that is what is important to me. I’m not interested in the financial figures. I prefer to look at customers’ happiness.” [WWD]
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