Some retailers’ surprising practice of destroying unworn or unsold clothing tends to outrage customers, obviously. Even if merchandise did look worn when it was returned, and retailers didn’t want to put it back on sales racks, why not donate it to charity still? H&M began taking extra measures to ensure unsold merchandise went to charity after the Times learned it was being destroyed and thrown away, creating a bit of a public-relations nightmare for the chain. Victoria’s Secret may have to do the same, now that its company policy of destroying all returned, perfectly fine merchandise has made national news.
Victoria’s Secret Destroys Unworn Returned Merchandise [Jezebel]
Victoria’s Secret? Destroying returned purchases [MSNBC]
